Online Banking Update: We are currently experiencing some issues following a recent system upgrade. Some customers may notice delays with payments, certain transfers, and the display of rates on select CD accounts. Our teams are actively working to resolve these issues and restore full functionality as quickly as possible. If you need immediate assistance, please contact us at 844.222.6562.

Report Lost or Stolen Cards

We're committed to keeping your data safe.

Report Lost or Stolen Cards

We're committed to keeping your data safe.

Merchants Bank Visa Debit Cards

*Including All-In-One Credit Cards

During regular business hours please call:

Toll Free: 844-222-6562

After regular business hours please call:

Toll Free: 844-202-5333

Merchants Bank Visa Credit Card

Contact Credit Card Services at:

Toll Free: 800-854-7642
International Assistance, call collect at: 770-805-2300